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The Contractor

Automate compliance renewals for your portfolio

Gas Safety, EICR and EPC renewals handled end to end. Featuring reminders, approvals, access, contractor booking, remedials and audit trails.
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For letting agencies managing busy portfolios. The Contractor automates reminders, chasing, access, contractor booking, remedials, and audit-ready reporting.

The Contractor automates the repetitive work behind compliance milestones like Gas Safety, EPC and EICR: reminders, chasing, access co-ordination, remedials and reporting

  • Fewer missed renewals and fewer dropped balls

  • Faster remedials and re-tests

  • Clear next-action dashboard for every property

  • Timestamped audit trail of every touchpoint

Watch 90-second workflow

Who it's for

Letting agencies (50–2,000+ managed)

Property managers drowning in reminders, chasing, access

Teams that need a clear audit trail and fewer “where are we up to?” moments

How it works

Step 1 — Collect
We capture expiry dates, certificates, access notes, landlord/tenant details, and preferred contractors (via your CRM if available, or via import).

Step 2 — Chase
Automated, white-labelled messages go out at the right times by email/SMS/WhatsApp (your rules, your tone).

Step 3 — Book & manage
We liaise with contractors, arrange access, and keep everyone updated until the job is done.

 

Step 4 — Close & log
Certificates, invoices, and outcomes are stored and logged with a timestamped audit trail (and can be pushed into your CRM where supported).

Illustrative time saved when renewals are automated

Give your team back the hours you lose to chasing.

The Contractor reduces repeat admin across certificate renewals, remedials, booking access, and closing the loop. These are illustrative benchmarks for a typical agency workflow.

1–4 hrs / week

Admin time typically spent chasing & updating, per 100 managed properties

20–40 mins

Time typically spent per renewal cycle (chase, book, file, update)

1 clear queue

What’s due, booked, in progress, and closed, in one place

Audit-ready

Timestamped notes so you can prove what happened and when

*Illustrative benchmarks based on common agency processes (manual chasing, access coordination, contractor booking, filing, and updates). Actual results vary by portfolio size, contractor availability, and internal workflow.
FAQ

Frequently asked questions

Most questions come down to implementation. Here’s exactly what’s included in setup, and how The Contractor works once it’s live.

What’s included in setup

Setup is where we configure The Contractor around your agency’s process. We import your data, set the rules, write the comms templates, connect the right people, and test the workflow before you go live.

Setup is a one-off fee. Monthly pricing covers ongoing automations, monitoring, and support.

Setup includes

  • Property and contact import (or structured spreadsheet upload)
  • Expiry rules and chasing cadence (30/14/7 days etc.)
  • Landlord and tenant message templates (your tone, your branding)
  • Contractor list setup and instruction routing rules
  • Remedials workflow (quotes → works → re-test) where required
  • Go-live testing on a sample batch before rollout
How long does setup take?
Most agencies are ready to go live in 7–14 days, depending on how quickly we can confirm data and workflow rules. If your data is clean and you have a contractor list ready, it can be quicker.
What do you need from us to start?
To begin setup, we typically need:
  • Property list (address + key dates)
  • Landlord and tenant contact details
  • Your preferred contractors (or your criteria for choosing them)
  • Any special rules (access notes, landlord approval requirements, billing preferences)
Which certificates and renewals do you handle?
The Contractor is designed for recurring compliance workflows such as Gas Safety, EICR, and EPC. If you have additional recurring checks, we can map them into the same workflow during setup.
Can we use our own contractors?
Yes. We can work with your existing suppliers and build routing rules around them (area, availability, job type, preferred rates, or performance).
How do you handle no-response tenants or access issues?
We follow your chasing cadence and escalation rules. For example:
  • Initial request with multiple appointment options
  • Follow-ups at set intervals
  • Escalation to a manager or a phone call task when needed
Everything is logged so you can evidence what was attempted and when.
Do you replace our CRM or property management system?
No. The Contractor is designed to sit alongside your existing process and reduce admin. Where integrations are available, we can reduce double-handling further, but you remain in control of your core system.
What does “audit-ready” mean in practice?
Every workflow step is recorded with a timestamp, including communications, approvals, booking updates, and document filing. This gives you a clear history for internal oversight and compliance queries.
Is the pilot a long contract?
Pilot onboarding includes the setup work, then the monthly plan runs month-to-month. That keeps risk low while you validate the workflow in your day-to-day operations.
Designed by a letting agent Built for real operations

The Contractor is built by a letting agent, not an IT developer

I have 15+ years in UK lettings, earned the NFOPP Technical Award in 2009, and have run large estate agency branches across London, Essex, Buckinghamshire and Hertfordshire. The Contractor is designed for application, not noise.

15+ years in lettings
2009 NFOPP Technical Award
4 regions led
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Pricing

Simple pricing for letting agencies. You pay a one-off setup fee (we build your workflow), then a monthly subscription based on portfolio size.

Implementation (one-off setup)
We build and configure The Contractor for your agency

Setup covers data import, workflow rules, message templates, contractor routing, and testing before go-live. Street agencies get a reduced setup fee because onboarding is more standardised.

No free period. Pilot cohort is month-to-month.

£750 standard setup

£395 Street.co.uk setup

  • Import properties, key dates, contacts
  • Chasing cadence and “urgent” rules
  • Templates for landlord and tenant comms
  • Contractor list and job routing
Essentials
£199 / month

For smaller portfolios that want renewals handled without extra headcount.

Up to 150 managed properties

  • Expiry tracking + chase sequences
  • Tenant access coordination
  • Contractor instruction + updates
  • Audit-ready timestamped notes
Most popular
£349 / month

For busy agencies that want one clear queue of what’s due next.

Up to 400 managed properties

  • Everything in Essentials
  • Remedials tracking (quote → works → re-test)
  • Certificate distribution + document storage
  • Priority support during renewals peaks
Business
£649 / month

For larger portfolios that need consistency, visibility, and reporting.

Up to 1,000 managed properties

  • Everything in Pro
  • Team workflow rules and handoffs
  • Weekly oversight reporting pack
  • Multi-branch rollout support (optional)
Prices shown are indicative launch pricing. Final pricing may vary by workflow scope, portfolio size, and integration requirements.

Do you want The Contractor working or you?

Send a quick enquiry. We’ll reply with the next steps. 

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